The Case Management Services team would like to honor the extraordinary challenges that we have endured and those that have yet to come. We acknowledge your financial uncertainty, your feelings of isolation, and your pain from grief. We invite the community to come together and support one another and yourselves by connecting with our office.
Case Management Services assists students who are coping with unexpected personal crises and need help accessing resources, require assistance understanding academic options, or would like coaching on creating a plan. When should you refer a student or yourself? The individual may be experiencing…
Throughout the quarter, take a moment and ask yourself: “Would I benefit from asking for help?” Or, “Would this student benefit from help beyond what I can offer?” If the answer is yes, maybe, or even unsure, please feel free to reach out to the Case Management Services team by completing this referral form. We are also available to consult with you if you’d like to talk to as Case Manager before referring a student. Please email us at firstname.lastname@example.org to request a consultation. To further your education about our services, you may request a training for your campus department by visiting this webpage. Case Management Services has a passion for assisting students and we want to hear from you.
As a bonus way to stay informed, you can follow us on our new Instagram account @UCLACaseManagement. We’ll be posting information about helpful resources, important deadlines, and content that will enrich your student experience.
We look forward to connecting with you.
Case Management Services
Please note: In accordance with the Safer at Home statewide order, Case Management Services is currently operating remotely. Our usual services will be offered via email, phone, or Zoom. Please continue to use the “Refer a Student” link on our website to connect a student to a Case Manager. Thank you!
UCLA believes that students’ well-being and safety are paramount to academic success. We share the responsibility of responding when a student’s health or safety is at risk by reporting these concerns to the appropriate offices and referring students to campus resources.
Case Managers are available to assist student’s struggling with mental or physical health, facing an unexpected challenge or crisis, or experiencing a personal loss. They can support students by exploring options, identifying on-campus resources, and helping students to create a plan for their next steps. Case Managers typically meet with a student one to four times in person and can check-in with a student via email/phone periodically throughout the academic year. Case Managers are also available to consult with and provide training for staff and faculty who would like to better support students of concern.
Refer a Student
Someone will get back to you during regular business hours. Case Managers do not maintain 24 hour access to email or phone.
The Economic Crisis Response Team (ECRT) provides support and guidance to students who have self-identified, or are identified by UCLA faculty or staff, as experiencing a financial crisis that impacts their academic success at UCLA. ECRT aims to efficiently, compassionately and discreetly:
If you are in financial distress, please complete the ECRT Self-Assessment Form.